We may review any account before or after a payout. Most reviews are routine and fast.
What we may check
Your trades on all your accounts
Your IP, device and location, as explained in the Terms and Conditions
Your ID and a proof of address
Good to know
Sharing a home, a network or a device is not a breach by itself. If we see it, we may ask you a few questions.
While a review is open, payouts on the account are paused.
Please reply within 3 business days. If we do not hear from you, we close the review with the information we have.
Frequently asked questions
Why is my account under review?
Reviews are part of how we keep the program fair for everyone. A review is not a penalty.
How long does a review take?
Most reviews are done in a few business days after you send the information we ask for.
What can I do while my account is under review?
You can keep trading. Only payouts are paused until the review is done.
Where to go next
Prohibited practices on BrightFunded Futures
Hedging and correlated instruments
Copy trading, bots and EAs: what is allowed?